Best Buy vs Amazon: Where to Shop for Electronics in 2025

The battle between Best Buy and Amazon represents one of the most significant shifts in retail history - the clash between traditional brick-and-mortar expertise and digital convenience. Best Buy, once threatened by Amazon's rise, has reinvented itself as a technology service destination, while Amazon has evolved from an online bookstore into the world's largest marketplace for virtually everything, including electronics.

For electronics shoppers in 2025, this choice is more nuanced than ever. Amazon offers unparalleled selection, competitive pricing, and lightning-fast delivery through its vast logistics network. Best Buy counters with hands-on product demonstrations, expert technical support, and immediate gratification through in-store pickup and same-day service.

The decision between these retailers often comes down to what type of shopper you are: Do you value expert guidance and immediate support, or do you prioritize selection, price, and convenience? This comprehensive comparison examines every aspect of the electronics shopping experience to help you make the best choice for your specific needs and preferences.

Both companies have adapted dramatically to changing consumer expectations. Best Buy's transformation includes price matching, enhanced online services, and the Geek Squad technical support expansion. Amazon has invested in specialized electronics categories, improved customer reviews, and expanded its own-brand electronics like Echo devices and Fire tablets.